The way your order will be delivered will depend on the items you have ordered. Our home delivery service is used for items that we stock in-store and online, as these items are fulfilled through your local stores warehouse. For these items, you will be contacted to arrange a delivery date once your order is ready to go. We will send you a text the day prior with a delivery time slot and the driver will call you when they are on their way.
For our 'Online Exclusive' items, these will be delivered via a courier service. Instead of being contacted to arrange a delivery date, you will receive an email with the tracking information once your order has been dispatched from our partner warehouse. We use a range of trusted courier services to safely transport your items directly to your front door.
Please note, courier deliveries are made to your front door only. If you live in an apartment building, this means they will be delivered to the ground floor. You will be able to track your orders journey on the tracking link you receive.