If you are expecting a home delivery and have received your delivery time slot, please let us know as soon as possible if you won't be home to accept your delivery during the time slot provided. We will need to reschedule your delivery to another day.
Please note, re-delivery fees may apply if you fail to notify us and delivery is attempted.
Please note, home deliveries require a signature, so they cannot be left unattended.
If you expecting a courier delivery for 'Online Exclusive' items you have ordered, the courier will leave your package at your front door or other safe spot on your premises if they are able to do so. Otherwise, a calling card will be left with instructions on how to collect your item.