Returns

• How do I return my purchase?
• Are there any exclusions to your return policy?
• Can I exchange my item for something else?
• How do refunds work?
• How long does it take for me to receive a store credit or refund?
• What if an item I want to exchange is out of stock?

Product Guarantee and Warranty

• What is your quality guarantee?
• What is the Fantastic quality guarantee period?
• How do I claim my warranty?
• Are there any exclusions to the Fantastic quality guarantee?
• Who will cover the cost of returning the defective product?

Cancellations

• Can I cancel my online order once it has been placed and paid for?
• Can I cancel an order I placed in store?
• How long will my refund take to be received?