Unfortunately, the Fantastic Quality Guarantee does not apply to:

Normal wear and tear, including pilling, fading, loss or deterioration (of the whole product or its components).

Damage caused by improper use, cleaning, negligence, treatment, transportation, storage of the products or otherwise caused by your acts and / or omissions.

Damaged caused through any modifications, alterations, improper assembly, tampering or products used in an abnormal manner and not for the products intended purposes.

Damage caused by exposing the products to the sun, extreme heat or cold, or chemicals / agents that are known to damage the finish of the product.

Body impressions on mattresses, sofas and chairs where the indentation is less than 32mm.

Damages caused by Act of God.

Defects in products that are sold “As Is” which were brought to your attention on purchase.

Products used for commercial purposes.