The SofaShield Warranty only applies to new furnishings intended for private and domestic use and which is delivered to the consumer soil free. The SofaShield Warranty is limited to authorised cleaning agents only, is not a general cleaning service and is limited to the service of the affected areas of the furnishings only. The removal of a stain is not guaranteed if the warranty holder is unable to identify how the stain occurred. If within 3 years of purchasing the SofaShield Warranty, the covering fabric of the furnishings covered by this warranty absorbs a stain which cannot be removed using our recommended methods, a professional cleaning technician will service the affected area, or depending on the type of stain and location of stain, the affected area of furnishing will be recovered or replaced at no cost to the warranty holder. Should the professional cleaning technician be unable to remove a stain covered by this warranty, the affected area of furnishing will either be recovered or replaced if the original fabric is still available. An exact colour match cannot be guaranteed due to variation in dye lots. If the original fabric is no longer available you may choose a similar fabric from the current equivalent price range. Where replacement is undertaken this will only be up to the original price of the item paid by the warranty holder. Where the SofaShield Warranty has replaced furniture, the replaced furniture will no longer be eligible under the terms of the original SofaShield Warranty. Furniture replacement requires the warranty holder to relinquish ownership of all replaced items.

*SofaShield hotline available Monday-Friday 9am-5pm I800 630 700