If you receive a payment unsuccessful message during the checkout payment, we recommend you speak with your bank to determine why the payment was not accepted. For any other issue, please contact our customer service team via Live Chat or Email.
Articles in this section
- How do I use the online checkout?
- What is the process after my order is placed online?
- Is there a minimum order value?
- I have purchased multiple items, will I receive my order all at once?
- What confirmations / receipts / invoice will I receive?
- I have not received an order confirmation, what should I do?
- How do I request additional copies of my receipt / invoice?
- Can I switch my order from delivery to collection or collection to delivery?
- Do you offer financing options online?
- Are online payments secure – what is involved in making the payment secure?